Webinar

FCA Payments Strategy & Consumer Duty

On-demand

Payments and Consumer Duty Webinar + Q&A
Following our webinar on 10 July 2025, which explored our payments portfolio strategy and the embedding of the Consumer Duty, we have compiled responses to questions raised during and after the session. This Q&A document provides further clarity on key topics discussed and supports firms in delivering good outcomes for consumers.

 

Webinar Q&A

 

Speakers:

  • Matthew Long, Director of Payments and Digital Assets

  • Chris McGrath, Head of Market Interventions Payments

  • Hermione Taylor, Head of the Cross-Cutting Market Analysis and Strategy Department

  • James Eldridge, Manager of the Payments Sector Team