The Consumer Duty came into force on 31 July 2023, setting a higher standard of consumer protection in financial services.

We are hosting a webinar on 6 December 2023 from 10am to 11.30am to help firms understand our expectations now the Duty is in force. This will focus on the following areas:

• Our supervision and enforcement approach

• Sector specific areas of focus 

• Examples of good practice

• Next steps for firms

We will also take your questions during the live webinar. You will be able to submit questions when you register or during the event.

The webinar will be of interest to regulated firms, trade associations, professional bodies and compliance consultants.